Operations team monitoring infrastructure health and business performance metrics

Infrastructure & Business Monitoring Platform

as-a-service / on-premises

Infrastructure metrics and business KPIs — correlated, not just collected.

01 I&B monitoring Concept

I&B Monitoring Platform unifies IT infrastructure, services, and business processes in a single observability model — delivering the right context to every role, from CIOs and business leaders to DevOps engineers and IT operations teams.

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02 Why Us

01 Infrastructure, Service & Business Monitoring

Correlate IT service health with business KPIs in a single real-time dashboard. When infrastructure degrades, the business impact is visible immediately — enabling faster prioritisation across every role and team.

02 Unified Observability Across IT and Business

Track services, infrastructure layers, business units, and subunits in a single unified platform. A consistent data model shared across all roles eliminates data silos, conflicting reports, and the overhead of maintaining multiple monitoring tools.

03 "One-Click, One-Command" deployment

Configure your monitored resources, select exporters, and enable logs and traces directly in I&B Monitoring Platform. With one click, download auto-generated Ansible files and launch monitoring across your entire infrastructure with a single command.

04 Unified Event Grouping

All metrics breaching warning or critical thresholds are automatically correlated and surfaced in the Service Details dashboard. Layered across IT components, services, and business units, this unified view eliminates context-switching and accelerates root-cause analysis — helping teams cut MTTR and restore services faster.

05 Context-Rich, Targeted Alerting

I&B Monitoring Platform distinguishes between IT component failures, infrastructure layer anomalies, service degradations, threshold breaches, outages, and business-impacting incidents.

Every alert is enriched with full context and routed only to the teams responsible — so the right people act fast, without noise drowning out what matters.

06 Automated Incident Routing & Assignment

Jira, Zendesk, Zoho Desk, and email — connected out of the box, no custom integration work required. Every incident is routed directly into existing incident workflows, pre-populated with correlated metrics, affected services, and threshold context.

Tickets are automatically assigned to the right engineer based on alert type and service ownership — cutting triage time, eliminating manual handoffs, and accelerating mean time to resolution.

03 Features

Track performance across every layer — from infrastructure resources and services to business units — with full-stack metric visibility in a single platform.
Explore dynamic graph-based visualizations that map the relationships between services, infrastructure layers, and business units — making dependencies and bottlenecks instantly visible.
Deploy instantly with pre-configured dashboards for business, service, and infrastructure layer monitoring — no manual setup, no configuration overhead.
Correlate service performance with business KPIs in a single dashboard. Understand the operational impact on business outcomes to prioritize issues faster and make data-driven decisions.
Configure and manage metrics with a flexible, service-oriented approach that enables consistent, scalable monitoring across all infrastructure components and environments.
Ensure the right teams have access to the right insights. Restrict dashboard and report visibility based on user roles and attributes.
Intelligent alert grouping correlates events across business units, services, infrastructure layers, and resources — cutting false positives, reducing alert fatigue, and helping teams focus on real incidents.
Issues are automatically generated and assigned to the responsible engineer based on alert type and service ownership — accelerating resolution and eliminating manual triage.
Jump directly from any alert to the linked issue in a single click — no context switching, no manual search, faster incident response.
A unified, searchable view of all events, alerts, and issues across every business unit, service, layer, and resource — giving teams the full incident picture in one place.
I&B monitoring's SaaS model removes the complexity of on-premises installation and maintenance. Your team stays focused on outcomes, not infrastructure management.
Collect data from a wide range of infrastructure resources using flexible, open-source exporters — ensuring broad compatibility across environments, stacks, and cloud providers.
I&B monitoring's straightforward pricing model makes costs easy to forecast and budget — no hidden fees, no surprises.