top of page

Monitoring Solutions for Every Team

From DevOps engineers to CIOs — I&B Monitoring Platform gives each team the context they need to act fast.

DevOps / SRE Teams

Pains

  • Alert fatigue — thousands of metrics and flapping alerts make it impossible to identify what actually requires action.

  • Slow root-cause discovery — correlating data across infrastructure layers, services, and business units is manual and time-consuming.

  • Dashboard maintenance overhead — building and updating dashboards for every product and service consumes valuable engineering time.

  • Tool sprawl — running multiple monitoring solutions creates blind spots, inconsistent data, and context-switching.

How I&B monitoring Solves It

  • Intelligent alert correlation delivers one actionable alert per incident, cutting through noise without losing signal.

  • The Service Details dashboard surfaces all related metrics, events, and thresholds in a single view — accelerating root-cause analysis across every layer.

  • Pre-built templates for Linux, PostgreSQL, Kubernetes, and more reduce monitoring setup from weeks to hours.

  • A unified data model across infrastructure, services, and business layers eliminates tool sprawl and data silos.

Engineering Teams (Application Developers, QA, Service Owners)

How I&B monitoring Solves It

  • Automatic issue creation in Jira, Zendesk, and Zoho Desk — pre-populated with correlated events and metrics — accelerates investigation and assignment.

  • Business-to-resource hierarchy pinpoints whether a problem originates in the application layer or deeper infrastructure components.

  • Real-time impact mapping identifies which business units or KPIs are affected, helping engineers prioritize the most critical fixes first.

Pains

  • Unclear service status — difficult to determine whether an issue originates in application code, infrastructure, or an external dependency.

  • Delayed incident response — manually creating issues in Jira, Zendesk, or Zoho Desk slows assignment and resolution.

  • No visibility into business impact — engineers lack insight into which incidents are affecting critical business functions or customer SLAs.

Operations / Infrastructure Teams

How I&B monitoring Solves It

  • Event grouping by infrastructure layer and service provides immediate clarity on which specific resource is failing and why.

  • Automatic incident assignment routes issues to the responsible engineer based on alert type and service ownership — no manual triage required.

  • Pre-built exporters and monitoring templates enable rapid onboarding of new infrastructure components from day one.

Pains

  • Metric volume overload — servers, containers, and network devices generate continuous data streams with no built-in prioritization.

  • Slow escalation paths — identifying the right owner for a failing resource takes too long during an active incident.

  • Delayed monitoring rollouts — manually configuring exporters and dashboards for new infrastructure slows deployment timelines.

Security Teams

How I&B monitoring Solves It

  • Unified monitoring across business, service, and resource layers provides full operational context for every security event.

  • Real-time cross-layer correlation of performance anomalies and service disruptions helps identify potential threats earlier in the attack chain.

  • A consolidated events and alerts list — spanning every layer and resource — streamlines investigation and reduces false positives.

Pains

  • Missing operational context — security alerts often arrive without correlation to infrastructure performance or service health.

  • Delayed anomaly detection — without cross-layer visibility, performance degradations that signal attacks go unnoticed until damage is done.

  • Fragmented investigation data — reconstructing an incident timeline requires pulling data from multiple disconnected systems.

CTO / Technology Leadership

How I&B monitoring Solves It

  • Business-centric dashboards and KPI views give technology leadership a real-time picture of how infrastructure performance affects revenue and critical services.

  • Cross-layer visibility from resources to business outcomes supports data-driven investment decisions and capacity planning conversations.

  • Standardized role-based dashboards ensure consistent, reliable reporting from engineering teams to executive stakeholders.

Pains

  • No business-level visibility — difficult to translate technical incidents into quantified business risk or revenue impact.

  • Slow strategic decision-making — fragmented data across tools makes it hard to allocate resources or justify infrastructure investments.

  • Manual executive reporting — preparing board-level IT performance reports requires aggregating data from multiple disconnected systems.

Top Management / Business Unit Managers / Business Process Owners

How I&B monitoring Solves It

  • Business-centric dashboards connect incidents directly to financial KPIs, customer SLAs, and process outcomes — in real time.

  • Impact mapping shows which business units, products, or customer segments are affected by any infrastructure or service issue.

  • Automated incident correlation identifies the accountable process owner or team for faster escalation and resolution.

  • Consolidated cross-layer reporting supports board-level visibility and provides evidence-based justification for IT investments.

Pains

  • No link between IT incidents and business KPIs — hard to quantify the revenue impact, customer SLA risk, or operational cost of a service degradation.

  • Slow risk assessment — decision-making stalls when data from IT, finance, and operations is siloed across separate systems.

  • Unclear accountability — difficult to identify which business unit or process owner is responsible when an outage or degradation occurs.

  • Weak ROI justification — investments in IT improvements lack a direct, demonstrable connection to business outcomes.

bottom of page