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I&B Monitoring

Evolving Data Centers from Hosting Provider to Strategic Partner

When a data center goes beyond classic technical monitoring and adds real-time business analytics, it stops being just a “hosting provider” and becomes a strategic partner, delivering high-value services to customers across IT infrastructure and business operations.
 

1. Infrastructure Monitoring
 

Full control of the physical and network environment:

  • KPI Aggregation: revenue, transactions, conversion, average order value, warehouse or production load.

  • Dynamic Dashboards: filter metrics by region, branch, or product.

  • Business Alerts: sudden sales drops, spike in returns, increased order processing time.

Benefit: instant incident detection and rapid response to prevent downtime.

2. Application & Service Monitoring

Ensuring service stability above the physical layer:

  • Virtual machines and containers (VMware, Hyper-V, Kubernetes).

  • Databases and web applications – response time, transaction performance, error tracking.

  • API & User Experience – endpoint availability, SLA monitoring.

Benefit: guaranteed service-level compliance and seamless end-user experience.

3. Real-Time Business Analytics

Connecting IT performance to business results:

  • Servers & Hosts – CPU load, memory usage, disk capacity, storage performance.

  • Network Devices – bandwidth, latency, packet errors, traffic balancing.

  • Power Supply – voltage levels, UPS health, generator status.

  • Climate Control – temperature, humidity, air-conditioning for overheating prevention.

Benefit: executives gain instant visibility into business health—just as engineers see server status.

4. Client Portals & Reporting

Transparent access to performance data for clients:

  • Web and mobile dashboards with live data visualization.

  • Custom alerts via SMS, email, or messengers.

  • Weekly/monthly reports with actionable insights and recommendations.

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Benefit: builds trust through transparency and immediate communication.

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5. Performance & Quality Monitoring

Ensuring future capacity and high service standards:

  • Capacity Management: forecast CPU, RAM, and storage needs.

  • Quality of Service (QoS): monitor network services, VoIP, and streaming quality.

  • Trend Analytics: predict load and plan scalable growth.

Benefit: proactive planning reduces capital expenditure waste and ensures scalability.

6. High-Value Added Services
 

Enhancing client offerings with operational support:

  • Backup & Recovery Monitoring – integrity checks for all backups.

  • Incident Management – automatic escalation and 24/7 technical support.

  • Energy & Carbon Footprint Reports – supporting ESG strategies.

Benefit: creates new revenue streams and supports client strategic goals (e.g., ESG).

7. Predictive Analytics & Forecasting

Benefit: instant incident detection and rapid response to prevent downtime.

  • Demand forecasting based on historical data.

  • Infrastructure load prediction for procurement and marketing planning.

  • Scenario modeling to evaluate pricing, advertising, or logistics changes.

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